Cozy Koala respects your privacy and is committed to protecting your personal information.
We collect personal details such as your name, email address, shipping address and payment information when you place an order or contact us. This information is used to process orders, provide customer support and improve your shopping experience.
All payments are securely processed through trusted third-party providers. We do not store full credit card details and we do not sell or share your personal information with third parties, except where required to fulfil your order (e.g., payment processors and shipping providers).
Our website may use cookies to enhance functionality and analyse website traffic.
You may request access to or correction of your personal information at any time by contacting us at:
We may update this policy from time to time. Changes will be published on this page.